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Frequently Asked Questions

I have just made a purchase but I cannot find my login details for the members area.

Your login information has been automatically sent to you in your members welcome email. Please ensure that the email is not being blocked by your spam filter or located in your junk mail folder. Once found, make sure to add our email address to your safe senders list.

What is your refund policy?

For digital purchases, we offer a sixty-day money-back guarantee. Please contact us for any refunds on physical products.

How long does it take to receive my order?

Digital purchases are delivered instantly after purchase and are also sent to you via email. Please check your promotions folder if you do not receive your login information.

Physical purchases will be processed within three to five business days. Once your order has been processed and shipped, our fulfillment company will provide you with a tracking link for your order.

This tracking link will be sent to the email address you provided during checkout within three business days.

Please note that sometimes this email may be filtered into the spam or junk folders of certain email providers.

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